Refund policy

Return Policy

We want you to be happy with your purchase. Please read our policy below.

Non-Returnable

We kindly ask for your understanding that coffee, being a consumable product, cannot be returned or refunded once it has been dispatched, unless it is faulty or incorrectly received. This policy ensures we can maintain the freshness and quality of our coffee for all our valued customers.

Returns and Refunds

If you change your mind or accidentally order the wrong item, we’re happy to offer a full refund by canceling your order. Please note that this is only possible before the order is dispatched. Once the order has been shipped, we’re unable to process cancellation or refund requests.

Refund Process

If you request a refund before your order is dispatched, we will process it as soon as your request is confirmed and approved. For refunds related to returned items, we will process the refund once we receive the item and verify its eligibility. Refund Process If you request a refund before your order is dispatched, we will process it as soon as your request is confirmed and approved. For refunds related to returned items, we will process the refund once we receive the item and verify its eligibility. All refunds will be issued to the original payment method.